on 06-04-2015 15:16
on 06-04-2015 15:16
Hiya,
Apologies if this question has been asked before, if the answer is actually very simple or both, but I am having a little issue that I'm hoping any of you could help me out with?
I have an iPhone 4S that I am using with an O2 Pay & Go account, so whenever I put credit on, it gets converted into texts, call time and internet data. At the moment, the "My O2" app is showing that I have 94 minutes of call time left, yet whenever I try to call my Voice Mail, I keep on getting redirected to the top-up service?
I am currently out of work and applying for jobs, so if anyone knows a resolution, I'd really appreciate it.
Kind Regards,
Josh
Solved! Go to Solution.
06-04-2015 15:39 - edited 06-04-2015 15:42
06-04-2015 15:39 - edited 06-04-2015 15:42
Voicemail isn't included on some payg tariffs and needs actual credit to access it.
Costs are here - 15p per call to VM
http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-big-bundle-tariff-charges
on 06-04-2015 15:25
on 06-04-2015 15:25
That doesn't sound right, try calling them, all contact details are in "Contact us" at the foot of the page.
06-04-2015 15:26 - edited 06-04-2015 15:28
06-04-2015 15:26 - edited 06-04-2015 15:28
I am not an iPhone user but have read somewhere that you need to set up a pin code for voicemail on the 4S?
A similar issue on this thread...
Another link here on setting up PAYG Voicemail
http://www.o2.co.uk/help/phones-and-devices/setting-up-voicemail-901#qs
Veritas Numquam Perit
06-04-2015 15:39 - edited 06-04-2015 15:42
06-04-2015 15:39 - edited 06-04-2015 15:42
Voicemail isn't included on some payg tariffs and needs actual credit to access it.
Costs are here - 15p per call to VM
http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-big-bundle-tariff-charges
on 06-04-2015 16:39
on 06-04-2015 16:39
Yes unfortunately voicemail in isn't included. You can access it though from a landline b switching off the mobile and calling your number. You will need to have set up a pin and the default is 8705.