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Paid my phone bill and still cant use it

Stace
Level 1: Joiner
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When will my phone be working
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Cleoriff
Level 94: Supreme
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Hi @Stace 

It usually takes 24-48hrs before it's reconnected after non payment of a bill. However, you could contact customer services and ask them Guide: How to find help & contact O2 You could borrow a phone and  call 0344 809 0202 or use live chat.

Best of luck and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket
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Bambino
Level 73: Relic 
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@Stace You should think about setting up a Direct Debit to avoid this happening again.

I DO NOT WORK FOR O2



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Marjo
Former Staff
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Hi @Stace , as it's been a few days since you posted about your phone not working, have you made any progress with it since then? It would be lovely to hear back from you.

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