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Pac code requested now phone not working

Nerfynanna
Level 1: Joiner
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on ‎02-08-2022 14:02

on ‎02-08-2022 14:02

I requested a pac code from o2 as I intend to move provider once my contract finishes in a couple of weeks. Now my phone won't make or receive calls. Help! 

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MI5
Level 94: Supreme
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on ‎02-08-2022 18:35

on ‎02-08-2022 18:35

@Nerfynanna 

Requesting a PAC does not cancel your SIM. 

Possibly there is an issue with your local mast so check this guide for help 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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