PAYG Data not taken off credit?

Anonymous · ‎27-03-2017

I am receiving 4G data as normal and keep getting the 'you have used £x amount of data today' messages but the actual cost is coming off my credit balance or even the card I use to top up.

Any ideas?

Anonymous · ‎27-03-2017

Sorry that should say *not* coming off my credit balance

MI5 · ‎27-03-2017

Which tariff are you on?
Some include a free data allowance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎28-03-2017

I am classic PAYG , Data should be 5p per MB.

MI5 · ‎28-03-2017

Yes it should be but they were having problems with data charging on that tariff so it sounds like they haven't fixed it yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

PAYG Data not taken off credit?

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

Default