cancel
Showing results for 
Search instead for 
Did you mean: 

PAC number

JonL
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just changed service provider and I need to give you my PAC so I can keep my number

 

You phone line algorithm just cuts me off but there is no other way of achieving this on the website

I just seem to be going round in circles

Message 1 of 4
471 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 126633 Posts
  • 834 Topics
  • 7565 Solutions
Registered:

Hi @JonL 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 4
467 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 126633 Posts
  • 834 Topics
  • 7565 Solutions
Registered:

Hi @JonL 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
468 Views

WT
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

This thread is super helpful - but wouldn't it be better to ensure the 202 number connects to an actual person? Instead you let customers go round and round answerphone menu loops getting frustrated?! I must have called about 10 times waiting to speak to an advisor and then getting cut off. I don't need fraud, Bye!

Message 3 of 4
461 Views

JonL
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you

Message 4 of 4
457 Views