Hi
I have 4 Vodafone accounts that I've commenced process of porting to O2 as part of the Volt Virgin deals. The process started on 26/11 with my first O2 sim supplied via Virgin. This never turned up so I headed to the local shop and picked up 4 Sims on 2/12. It took about a week to get O2 to get the first 2 numbers onto the network. The third number remains without network service despite getting another O2 sim and at an increased contract price as a possible resolution to the lack of service. Eventually I've put the phone on a PAYG contract with O2 as a temporary measure.
How do I get to speak with someone at O2 to resolve the issue??? I've had 2 weeks solid of we're working on it but can't update you more than this. I've used PM via Messenger. I've tweeted, I've emailed, I've phoned, I've complained - still no assistance. Does anyone know how to contact someone technical to resolve. Thanks Dan.
