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Outgoing barr

AaA
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Hoping someone could help out, unfortunatly last months bill was paid late, so the late bill and the new bill was paid at 8.20am yesterday, its all updated on my account, tried restarting the phone several times. Any idea when the outgoing barr might be lifed?

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Cleoriff
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@AaA 

Due to the current crisis, systems are running very slow. You need to contact customer services I'm afraid

https://www.o2.co.uk/contactus 

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AaA
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Ok, thanks for your advice, i'll try and get a loan of a phone to use.

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Cleoriff
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Good idea @AaA  Best of luck x

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gmarkj
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You could try calling the payments team on their 0800 number via skype if you have that on your phone/pc?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
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24-48 hours is normal.
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AaA
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Never thought of that, thank you so much.
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AaA
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All sorted now, thanks for the tip for using Skype, much appreciated 😁
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