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Ordered phone

15501623596432L
Level 1: Joiner
  • 2 Posts
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Registered:
I have moved address, I cant change it and you keep se6to lod one
Message 1 of 4
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MI5
Level 94: Supreme
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Registered:

@15501623596432L 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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15501623596432L
Level 1: Joiner
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Registered:

My new address is xx xxxxxx xxxx
xxxxxxxxx
xxxxxx

[mod edit: please do not post personal information on the public board. Thanks!]

Message 3 of 4
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MI5
  • 128216 Posts
  • 614 Topics
  • 22519 Solutions
Registered:

@15501623596432L 

Please don't post personal details as the forum is public.

Edit your post to remove address and call O2 as advised above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
165 Views