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Andra
Level 1: Joiner
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Hi.i made an order this morning, they took the money from my account for the upfront cost but I didnt receive any confirmation or an email about the dispatch of my order. Can you please help me?
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MI5
Level 94: Supreme
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@Andra 

This isn't customer services, sorry.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
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Check your spam folders too. O2's systems seem to be on a go slow at the moment but you will get confirmation.

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