Order under review

[Dan1235]

Hello all

I placed a order online for a new contract on Friday afternoon which is supposed to be delivered tomorrow (monday). but i'am unsure if it's even been accepted as it's "under review". 

i have also received my new number after placing the order and a email that says Thanks for your order - it's now full steam ahead for us.

has this happend to anybody else?

[MI5 · Accepted solution]

@Dan1235 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[Mark62]

Hi Dan , I’m having the same issues I ordered an iPhone 13 pro max online on Friday , I received the same email saying you’re all set , but nothing since 

[DarrenL1]

Same here for iPhone 13 on Friday, received the email but now says order under review. Placed another order online tonight that gone through ok and will be delivered tomorrow. I will cancel Fridays in the morning.