on 25-04-2022 21:07
Hi i received a phone call on 19th and have order 2 pay monthly sim cards.my card used for id amd credit check is registered to an old address where the building is actually demolished now the lady from o2 who i spoke with said she would amend my delivery address so it comes to my address nut she's actually not done this so i cant get my sim cards as the old address has been demolished so i dont know what to do now and i cant seem to reach anyone at o2 customer service
on 25-04-2022 21:19
They are closed now but contact O2.
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Veritas Numquam Perit
on 25-04-2022 21:23
on 25-04-2022 21:23
@Sugarpuff33 I will tag one of the very capable O2 online account advisors who will see this in the morning and reach out to you by private message.
@O2Lisa can you please assist?
on 26-04-2022 08:00
on 26-04-2022 08:00
Morning all, thanks for the tag @Bambino
@Sugarpuff33 I'll message you privately and look in to this for you.