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Order accepted or not?

Iria
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Hi guys.

Just ordered the New iPhone 11 pro.

I've never dealt with o2 before personally so unsure on there order process.

I made the order everything went fine, they have taken £30 cost out of my bank straight after the order was made.

I have received emails saying welcome, created a my o2 account. Had about 7 emails regarding terms and conditions and agreements and such.

Then received an email saying 'We're currently processing your request and we will be in touch shortly'


Then 20 minutes later I received... 'This email contains important information about your order. Your order is being processed.' Then information regarding delivery.


Just wondering if anyone knows if I've been accepted or not? As I've never had a company take the money from my account before without being accepted first.


Thanks.

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MI5
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@Iria 

Yes you're accepted.

Make sure you open all links in the emails as digital acceptance of the T&C's slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Iria
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Thank you 

 

Another question, Do you know how long it will take to receive the device?

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Cleoriff
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@Iria 

With the current situation that's anyones guess. You will get an email when despatched.

*The Game Is On*

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MI5
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@Iria 

If it is in stock it will be tomorrow or the day after but until you get a dispatch email, it's just a guess......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Iria
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Thank you very much grin

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Iria
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thank you very muchgrin

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MI5
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You're welcome @Iria 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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Good luck @Iria  thumbsup

*The Game Is On*

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MI5
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Let us know when it arrives @Iria 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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