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Order Placed over a week ago...

Moo90
Level 1: Joiner
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Registered:

Hey,

 

So I placed an order on the 27th Sept, I've recieved the pre contract, loads of contractual PDFs etc, and an email saying "it's all go from our side" and that's it... I've been keeping an eye on my emails and the tracking but it's not even processing yet. I rang after 3 days and all they said was it takes 3 days to process and we can't track postage, it's now 8 days later and still nothing, not even processing.

I'm assuming its been cancelled/not accepted and they've just not told me? It's still in the orders screen.

Do I assume its cancelled?

Thanks 

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Enlli
Level 65: Ultra-cool
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Registered:

We are all customers on here and do not have access to O2.

Sales direct line is 

0800 081 0255

Or 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
  • 6779 Posts
  • 50 Topics
  • 1519 Solutions
Registered:

We are all customers on here and do not have access to O2.

Sales direct line is 

0800 081 0255

Or 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
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