Online chat

[Anonymous]

1. My bill doesn't show a breakdown of my usage;  

2. I would like to see on a monthly basis, what my usage has been, to keep track of what I am using;

3. Why do I need to join a community network?

4. Why is there no option for online chat on a one to one basis as previously?

[Anonymous · Accepted solution]

Hi @Anonymous 

1. You can view a breakdown of your bill in your myo2 

2. You can track your usage by downloading the myo2 app

3. People join the community to seek help & advice

4. There is live chat available via a pop up on your screen but no email service anymore 

[MI5]

Check the contact methods here http://www.o2.co.uk/contactus
And help on viewing your bill here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...