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Anonymous
Not applicable

 

1. My bill doesn't show a breakdown of my usage;  

2. I would like to see on a monthly basis, what my usage has been, to keep track of what I am using;

3. Why do I need to join a community network?

4. Why is there no option for online chat on a one to one basis as previously?

 

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Anonymous
Not applicable

Hi @Anonymous 

 

1. You can view a breakdown of your bill in your myo2 

 

2. You can track your usage by downloading the myo2 app

 

3. People join the community to seek help & advice

 

4. There is live chat available via a pop up on your screen but no email service anymore 

View solution in original post

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Anonymous
Not applicable

Hi @Anonymous 

 

1. You can view a breakdown of your bill in your myo2 

 

2. You can track your usage by downloading the myo2 app

 

3. People join the community to seek help & advice

 

4. There is live chat available via a pop up on your screen but no email service anymore 

View solution in original post

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MI5
Level 94: Supreme
  • 122245 Posts
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Registered:
Check the contact methods here http://www.o2.co.uk/contactus
And help on viewing your bill here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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