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Online Payments

Jordan3
Level 1: Joiner
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I’ve been trying to pay for my monthly contract bills online and on the app but the system isn’t accepting the payment. I tried using 2 different cards and neither one worked. I tried calling O2 support but they aren’t taking calls. Is there a particular issue going on at the moment with payments?
Message 1 of 4
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MI5
Level 94: Supreme
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@Jordan3 

There are always issues with payments to O2 hence we recommend a direct debit.
Other ways to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Cleoriff
Level 94: Supreme
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How many more systems are going to fail before the whole of O2 grinds to a halt? Bloody ridiculous!!!

*The Game Is On*

Girl in a jacket
Message 3 of 4
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MI5
Level 94: Supreme
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Not many left working now.
Hardly surprising with everyone at home.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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