This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 taking money from my pay as you go phone

Anonymous
Not applicable

on ‎31-01-2014 15:13

on ‎31-01-2014 15:13

I have 2 phones one only text messages which is pay as you go and the other monthly so why have O2 decided to take a pound from my pay as you go phone every couple of days for web services it's on wifi you idiots so now I won't add funds to this phone just in case they carry on taking money off. Before you ask I haven't got any bolt ons or anything else so what gives them the right to take money.
Message 1 of 5
2,719 Views
0 Kudos
4 REPLIES 4

MI5
Level 94: Supreme
  • 144449 Posts
  • 634 Topics
  • 27680 Solutions
Registered:

on ‎31-01-2014 15:16

on ‎31-01-2014 15:16

Idiots?
Turn off mobile data and it can't connect any other way that wifi.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
2,711 Views
0 Kudos

Anonymous
Not applicable

on ‎31-01-2014 15:16

on ‎31-01-2014 15:16

Hi this comes up quite a lot you need to switch off mobile data then you will not be charged
Message 3 of 5
2,708 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎31-01-2014 15:17

on ‎31-01-2014 15:17

Snap
Message 4 of 5
2,702 Views
0 Kudos

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎31-01-2014 16:54

on ‎31-01-2014 16:54

@Anonymous wrote:
I have 2 phones one only text messages which is pay as you go and the other monthly so why have O2 decided to take a pound from my pay as you go phone every couple of days for web services it's on wifi you idiots so now I won't add funds to this phone just in case they carry on taking money off. Before you ask I haven't got any bolt ons or anything else so what gives them the right to take money.

If your phone connects to the internet you will always be charged, it's your responsibility to either turn data on and off as you need it.

 

Your phone manual should explain how to do this if you don't know.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 5 of 5
2,532 Views
0 Kudos
Top Kudoed Authors
View All
Top