on 12-11-2017 10:57
on 12-11-2017 10:57
Solved! Go to Solution.
on 20-11-2017 10:09
on 20-11-2017 10:09
on 12-11-2017 11:02
on 12-11-2017 11:02
on 12-11-2017 11:09
on 12-11-2017 11:09
12-11-2017 11:13 - edited 12-11-2017 11:15
12-11-2017 11:13 - edited 12-11-2017 11:15
@AnonymousYou could make a complaint using this link https://www.o2.co.uk/how-to-complain
Resolver is a good option...
Ooops apologies...searching for a claim back section ..so slow posting...
Veritas Numquam Perit
on 12-11-2017 11:24
on 12-11-2017 11:24
on 12-11-2017 11:24
on 12-11-2017 11:24
on 13-11-2017 11:35
Good morning @Anonymous and welcome to our forum! Sorry to hear that you haven't received your refund yet. 😞 How long has it been?
on 13-11-2017 12:36
on 13-11-2017 12:36
on 20-11-2017 00:37
on 20-11-2017 00:37
on 20-11-2017 01:03
on 20-11-2017 01:03
When you paid off the device did you cancel the contract by giving 30 days notice to end the airtime by calling customer service?
If not the contract would just continue on a monthly roll over basis less the handset payment.