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O2 sim only tariff

Spectrum1959
Level 1: Joiner
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So i have 2 pages open on the O2 web site

1/ my current tariff  sim only 2gb £12.99 month

2/ O2 shop  sim only 30gb £8.00 month

 

How do i swap because the offer in the shop page is not available anywhere els on the web site.

Tried ringing but a/ there is a half hour wait B/ when i got through to a nice foreign lady she couldn't hear me and i couldn't hear here for all the back ground noise.

Jeez a phone company with not enough people answering the phones and  when they do, unable to hold a conversation because of the noise.

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Enlli
Level 65: Ultra-cool
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Assume you are using a Comparison Website buy from there  You will be taken to O2 to  complete and they will ask if you are an existing customer and want to swap..

Many of us regulars do that at the end of March each year to avoid price rises

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
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Registered:

Assume you are using a Comparison Website buy from there  You will be taken to O2 to  complete and they will ask if you are an existing customer and want to swap..

Many of us regulars do that at the end of March each year to avoid price rises

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Spectrum1959
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Many thanks, yes the offer was on a comparison web site however i was buying it from the O2 shop

 

I have done as you said so i will see what happens when the bill arrives next month

 

Thanks again

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Spenny
Level 16: Talkative
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should all be fine @Spectrum1959 

Did this a few weeks ago and bought two SimOnly's via the comparison website and all went well. 🤞

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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