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O2 sim not activating..

Anonymous
Not applicable
Hello..

I got O2 sim and i activated using the website that was in the sim card pack.. I chose to go for the £15 a month deal where they give 300mins and 600text and also unlimited 02 calls.. They asked for the long digits behind the card and then they give me a new number.... At the end it said the sim card will be active in few hours.... now its been 2 days and still the sim card is not activated... 😞
On my mobile it just says INACTIVE SIM.... :robotsad:

Someone help.. As living without a mobile nowday is like living without lungs... grin

Thanks in advance....
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perksie
Level 69: Guiding Light
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Ring CS and see what the problem is on 0870 241 0202 or 202 from an O2 Pay Monthly mobile.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
Level 94: Supreme
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Try switching the phone off then back on or clean the sim card.
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perksie
Level 69: Guiding Light
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Registered:
Thanks Steve, I always assume things like that have been tried. slight_smile
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable
Just to update..

I rang the o2 customer service and they were really helpfull and everything is now sorted.

Thanks for the help. grin
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