O2 purecard

[Buck1981]

It has been 3 months now since I renewed my contract and I still haven't received my £200 purecard. Is anyone else having this problem or is there something else I need to do to get it?

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this