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O2 Refresh

MrPeacher
Level 1: Joiner
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I opened my O2 app and found out I can upgrade early through refresh for free (Normal upgrade isnt until September).

 

I clicked the link and found the plan and phone that I wanted.

 

Just had a though that my bill goes from the 25th of the month and payment is taken on the 8th.

 

Now as I got my bill 2 days ago, if I was to get the new contract, what will happen to my new contract?

 

Obviously I have to pay the old one on the 8th but when will the new contract payments start? Is it when the contract starts or is it a month after. I just dont want to pay for the new one now and then the old one in a couple of weeks.

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MI5
Level 94: Supreme
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@MrPeacher 

Your bill date won't change.

Next months bill will reflect any relevant price changes to the new contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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MrPeacher
Level 1: Joiner
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So my next bill will just be the new contract which is less that the current one.

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MI5
Level 94: Supreme
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Registered:

@MrPeacher 

Yes, if cheaper it will be adjusted down.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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