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O2 Refresh - once I've paid off device plan?

dm1983
Level 1: Joiner
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So, I'm currently on an O2 Refresh contract.

 

I don't have a huge amount left on my device plan.

 

Once that is paid off, am I immediately free to switch to a better offer elsewhere or am I tied to O2 for a bit after that?

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MI5
Level 94: Supreme
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@dm1983 yes, once the device is paid off you can give notice on your airtime and leave for free 

https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122242 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@dm1983 yes, once the device is paid off you can give notice on your airtime and leave for free 

https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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EmilieT
Former Staff
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Hey @dm1983 , did the above answer your question, or do you need any further clarification?

 

If you have any feedback on your experience with O2 as well, please let us know as I'd happily pass any comments on to the Business! slight_smile

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