cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Pay and GO Problem: Top-Up Rewards Fault

Anonymous
Not applicable
We have just topped-up our mobiles and went to the Rewards page after getting the code via text as usual. We've used this site before.

Now entering our phone and code in the prety box, we are just getting an error message say "PLEASE ENTER GOLD OR SILVER OR OFFER FOR THIS TEST." Nowhere can we find anyway to do this!!

Since we've just had an email upping the rewards to all gold till the end of March, we are keen to get them.

However it seems that the Website hasn't yet caught-up with this Offer! Be warned!
oldpaul100
Message 1 of 6
704 Views
5 REPLIES 5

Anonymous
Not applicable
Are you confusing O2 Rewards and Top-up Surprises?
Message 2 of 6
704 Views

Anonymous
Not applicable
Just checked the Top-up Surprises website and its fine, possibly the problem was only temporary.
Message 3 of 6
704 Views

Anonymous
Not applicable
It's a Mozilla thing! I've just found that it only works for IE8 (which is what I've got) not Firefox! Shame on a company like O2 to only test it on the MS Browser. So it's likely to fail on Safari and Opera as well! Beware!
oldpaul100
Message 4 of 6
704 Views

Anonymous
Not applicable
I only use Opera, and as I said it worked for me.
Message 5 of 6
704 Views

browni
Level 21: Regular
  • 2241 Posts
  • 35 Topics
  • 10 Solutions
Registered:
Must have been a temporary thing as it has just worked for me using FF 3.6
#siwy
Message 6 of 6
704 Views