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O2 Open - Not had a reply

Reb_Row
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Hi, I’ve submitted my pay slip for verification that I am entitled to a Blue Light Card discount (I work for the NHS). The email I received said verification could take up to 3 days, and I’d receive an email with a link in once verification was complete. It’s now been one week and I’ve not heard anything.

Any advice regarding what’s happening / taking so long? 

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madasaf1sh
Level 76: Forum Legend
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@Reb_Row 

 

It is probably sat with a HR team somewhere to confirm you are who you say you are... 


Best thing to do is to contact o2;  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Sophieali
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I have exactly the same situation. Rang 02 customer service today and all they could tell me is what I already know which is that it has not yet been verified. They couldnt tell me when i can expect this to be done. Useless

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