O2 Credit
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on 08-05-2024 11:49
I have a £2000 credit given by O2 for charging me for something I have never had, but I want it to go back in my bank, not against further bills, could anyone advise me if this can be done
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08-05-2024 11:52 - edited 08-05-2024 11:52
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08-05-2024 11:52 - edited 08-05-2024 11:52
https://www.o2.co.uk/help/account-and-billing/refunds
Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-05-2024 12:20
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on 08-05-2024 12:20
Or do it in your MyO2, @gortonloyal - it has been tested and works, but you have to take all at once:
https://accounts.o2.co.uk/signin
Good luck, @gortonloyal
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on 08-05-2024 15:14
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on 08-05-2024 15:14
@pgn wrote:Or do it in your MyO2, @gortonloyal - it has been tested and works, but you have to take all at once:
https://accounts.o2.co.uk/signin
Good luck, @gortonloyal
Yes @gortonloyal, I was the one who tested it. My credit was in excess of £400+
I thought I would leave about £50 in but no chance of that. It was all or nothing, so I put the £400 back in my bank.
(Initially I didn't think it had worked as I had no notification via email or text from O2)
However, 4 days later it was in my bank.
Best of luck with it 👍
Veritas Numquam Perit