O2 Chat

[Anonymous]

For the last 4 days I can't seem to get connected to O2 Chat ..

Does anybody know the reason why they are " looking for an advisor" but none ever seem to come out from hiding to actually talk to us ?

REady to give up and move to another company...

[Anonymous · Accepted solution]

@Anonymous Have you tried a different browser 

[Cleoriff]

Some people have reported a similar issue recently. You may be better to call on 202 for contract or 4445 payg. If it's a non account related issue we may be able to help here @Anonymous?

[jonsie]

Try the chat on the how to complain link.

https://www.o2.co.uk/how-to-complain

[Anonymous]

Wow - Great suggetion - Tried my Firefox browser and got straight through .... Apple / Google won't connect still.

Who knew !

Thanks for good advice

[MI5]

Clearing cache and cookies might also help if you run into a similar problem in the future.

[Anonymous]

@Anonymous Glad I could help