Number port

gary1957 · ‎25-03-2020

I swapped from Vodafone to o2 a few days ago and lost all signal on my old sim yesterday but its been over 24 hours and I still don't have my old number. Can someone please help me with this

MI5 · ‎25-03-2020

@gary1957

Nothing we can do here, sorry.

There are lots of porting issues currently.

Customer services are the only ones who can help Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

BiggBallz · ‎25-03-2020

I am in the same situation. My port should have taken place on Monday and has still not taken place. Like you though the signal to my old sim ceased.

No luck getting through to customer services though, probably due to the whole Covid-19 debacle.

JCB811 · ‎25-03-2020

How long did it take for your old sim to stop working? I'm having the same issue (except O2 to O2) and my old sim hasn't even stopped working yet.

O2

Number port

Bill

Phone insurance

payment

£8.99 on my bill

Data roaming