Solved: Number change

Kaitlin1 · ‎18-08-2020

I am wanting to change my number

madasaf1sh · ‎18-08-2020

@Kaitlin1

You are allowed one free number change per contract.

You will need to call customer services on 202 from your phone or 0344 809 0202 from a landline,

And follow these instructions
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎18-08-2020

@Kaitlin1

You are allowed one free number change per contract.

You will need to call customer services on 202 from your phone or 0344 809 0202 from a landline,

And follow these instructions
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎18-08-2020

@Kaitlin1

Guide: How to change your mobile number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Adam78610 · ‎27-08-2020

Does not work I’ve been trying to change my number for 3 straight days

Yaleasse · ‎27-10-2020

In addition to the above instructions, the last option will ask you to press 1 if it’s urgent.
Press 1 and this will put you in the queue for an agent

O2

Number change

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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