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Number change

Kaitlin1
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I am wanting to change my number
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madasaf1sh
Level 66: Unequalled
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@Kaitlin1

You are allowed one free number change per contract.

You will need to call customer services on 202 from your phone or 0344 809 0202 from a landline,



And follow these instructions
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Message 2 of 5
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madasaf1sh
Level 66: Unequalled
  • 5373 Posts
  • 31 Topics
  • 1702 Solutions
Registered:
@Kaitlin1

You are allowed one free number change per contract.

You will need to call customer services on 202 from your phone or 0344 809 0202 from a landline,



And follow these instructions
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 5
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MI5
Level 94: Supreme
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@Kaitlin1 

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 5
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Adam78610
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Does not work I’ve been trying to change my number for 3 straight days
Message 4 of 5
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Yaleasse
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In addition to the above instructions, the last option will ask you to press 1 if it’s urgent.
Press 1 and this will put you in the queue for an agent
Message 5 of 5
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