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Anonymous
Not applicable

on ‎05-04-2017 20:14

on ‎05-04-2017 20:14

Why doesn`t 02 send a text warning customers on Pay Monthly that they are getting near their limit on minutes used, so they will not be landed with a big bill unexpectedly.

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adamtemp64
Level 66: Unequalled
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on ‎05-04-2017 20:20

on ‎05-04-2017 20:20

unfortunatly it is up to you to check my-o2 to ensure you do not go over as, at 18 for a contract you are responsiable for your actions. Some networks alow caps but I sugget you read the t&c for your contract at the bottom of the page.

 

I know it may seam harsh but tht islife.

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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on ‎05-04-2017 20:20

on ‎05-04-2017 20:20

unfortunatly it is up to you to check my-o2 to ensure you do not go over as, at 18 for a contract you are responsiable for your actions. Some networks alow caps but I sugget you read the t&c for your contract at the bottom of the page.

 

I know it may seam harsh but tht islife.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable

on ‎05-04-2017 20:21

on ‎05-04-2017 20:21

@Anonymous It is up to you to check your allowances. You can check them in your myo2 

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MI5
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on ‎05-04-2017 20:45

on ‎05-04-2017 20:45

Download the Myo2 app for easy checking.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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