Solved: Not my order

Unsolicitedtxt · ‎09-09-2023

Hi. I’ve just received the following text from yourselves…

”Just confirming your order has gone through - thanks. Your order number is NC19105565, and you can check on its progress through My O2: https://mymobile2.o2.co.uk/order-history”

I didn’t place this order. Please explain

MI5 · ‎09-09-2023

@Unsolicitedtxt

Nothing to worry about.

It's just O2 moving you to the new billing system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-09-2023

@Unsolicitedtxt

Nothing to worry about.

It's just O2 moving you to the new billing system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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