on 27-06-2020 22:22
Solved! Go to Solution.
on 27-06-2020 23:26
on 27-06-2020 22:29
on 27-06-2020 22:30
on 27-06-2020 22:30
@Mic1 You need to cancel your old contract Guide: Cancelling Your Contract
on 27-06-2020 23:10
on 27-06-2020 23:18
27-06-2020 23:18 - edited 27-06-2020 23:19
27-06-2020 23:18 - edited 27-06-2020 23:19
@Mic1 wrote:
No it was definitely upgrade because the contract was up
The 'contract was up' means nothing. Unless you chose to UPGRADE, your old contract would continue to roll on.
At contract end you have 3 choices
1) Do nothing and let the old contract roll on with airtime only, month after month
2) Choose to upgrade which ends your old contact and allows you to take a sim only or new contract with phone
3) Cancel your contract and walk away, or move to another network.
So all things considered, you obviously took out a new contract instead of UPGRADING.
Veritas Numquam Perit
on 27-06-2020 23:22
on 27-06-2020 23:26
on 27-06-2020 23:37
on 27-06-2020 23:37