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Not Receiving Text Messages

Mumble_Swerve
Level 1: Joiner
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My phone has stopped recieving text messages. I can seeemingly send them ok, but I am not recieving them. This seems to have started today, as I recieved text messages yesterday.

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MI5
Level 94: Supreme
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@Mumble_Swerve 

That's mentioned here too Guide: Text Message Tips (not sent or received) 

but there are numerous problems with texts currently, it would appear.

What phone have you got?

If still nothing by the morning, I can ask @O2Lisa to tae a look for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Mumble_Swerve
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Thanks @MI5 

 

I have a Samsung S8+.

 

As said some texts have come through, and I been able to have a conversation with someone so that is ok. But I don't seem to be getting text messages from my wife's phone (also on 02), though she gets my messages.

 

 

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MI5
Level 94: Supreme
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Have you checked your blocked numbers in the message app @Mumble_Swerve ?

I think Samsung call it the spam filter.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 13 of 16
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Mumble_Swerve
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Hi @MI5 ,

 

I checked and it wasn't blocked.

 

However, It appears to be working now, all the backed up messages from my wife's phone have come through, and messages go back & forth ok now.

 

Thanks for your help.

Message 14 of 16
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MI5
Level 94: Supreme
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Good news mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 15 of 16
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O2Lisa
Former Staff
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Registered:

Morning all, thanks for the tag @MI5 smiling

 

Glad it all seems to be working now @Mumble_Swerve, I'll send you a message privately anyway and if you do need any further help you can get in touch at any time grin

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Message 16 of 16
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