on 09-01-2021 12:11
None of us (four O2 users) have been able to get a signal anywhere near our house for nearly a fortnight. While the signal has never been strong, over the last ten or more years we have reliably been able to get 2-3 bars in a couple of places in the house which is sufficient for receiving texts. O2 have checked that there isn't a fault with the mast and can find nothing wrong with it. With the increasing use of one time access codes by banks etc, this is now becoming a serious problem for us. Is it possible that the storms we had around Christmas might have subtly altered the direction of the signal? Is there anything we can do now other than switch to a differnet provider? We all have a range of iphones with various different O2 contracts and would much rather not do this.
on 09-01-2021 12:19
Report the issue here O2 Service Status and I'll ask @O2Georgina to look at it for you too.
on 09-01-2021 12:42
on 09-01-2021 12:42