cancel
Showing results for 
Search instead for 
Did you mean: 

No service

Anonymous
Not applicable

I have had no service since yesterday. I've never had this problem before -  what could be causing this?

Message 1 of 7
728 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128147 Posts
  • 614 Topics
  • 22500 Solutions
Registered:
Try taking out your SIM and resetting it.
Check for local issues here http://status.o2.co.uk/
Last resort would be a SIM or phone fault.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 7
726 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 128147 Posts
  • 614 Topics
  • 22500 Solutions
Registered:
Try taking out your SIM and resetting it.
Check for local issues here http://status.o2.co.uk/
Last resort would be a SIM or phone fault.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 7
727 Views

Anonymous
Not applicable
Look at the settings in your phone for something that resets your network settings.

And or Try a soft reset and or hard reset of your phone. Google "hard reset"'for your make and model.

Be aware a hard reset typically deletes saved data so make a back up.
You could also contact O2 if everything checks out that MI5 highlights to check your account and possibly reset it.

O2 Customer Services. 202 for Contract 4445 for PAYG.
Message 3 of 7
718 Views

Anonymous
Not applicable

Thanks, will try.

Message 4 of 7
716 Views

Anonymous
Not applicable
Good luck.
Message 5 of 7
710 Views

Anonymous
Not applicable

I reset as advised and it worked. So thanks v much.

Message 6 of 7
708 Views

Anonymous
Not applicable
Awesome.

Take care.
Message 7 of 7
706 Views