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No service and number not recognised

Mitchel
Level 1: Joiner
  • 1 Posts
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Hi,

 

since talking to an adviser earlier today I can’t make or receive and calls and my number cannot be rung from other devices. It says my ‘number is not recognised’.

 

I cannot access my o2 account either. 

 

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madasaf1sh
Level 76: Forum Legend
  • 10199 Posts
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@Mitchel 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call in the morning 0344 809 0202 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10199 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@Mitchel 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call in the morning 0344 809 0202 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
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