No confirmation email

[Anonymous]

Hi folks, I placed a preorder last night for the new iPhone. It's an early upgrade. Everything seems to have gone through ok, Ive had a thank you for your order txt but have no confirmation email which the day I'll need to collect it. I got all the legal emails etc, but nothing for collecting the phone when available.
Anyone have any insight?
Thanks!

[Cleoriff · Accepted solution]

Hi @Anonymous

Don't worry about the email. You will probably get this later on today and then you will be able to track order status

Have a look at this tracking order link...

http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order.

With collect instore you will receive confirmation when its available http://www.o2.co.uk/help/phones-sims-and-devices/collection-and-delivery

[MI5]

As it's a preorder you won't get tracking details until the phone is dispatched.

[Bambino]

I would be surprised if anything gets delivered over the long weekend.

[Anonymous]

The new iPhone isn't released until the 31st anyway 

[MI5]

Indeed, that's why I said no tracking details until dispatch.