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No Getting Some Text Messages

Anonymous
Not applicable

I am currently abroad and a text message was sent to me from my bank (Monzo) to my phone with a pin but I have not gotten it since yesterday but I received other messages. what's going on?

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Cleoriff
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Hi @Anonymous If it was a shortcode then you probably wont get it. You may have to ring your bank and explain....

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Registered:

Hi @Anonymous If it was a shortcode then you probably wont get it. You may have to ring your bank and explain....

*The Game Is On*

Girl in a jacket

View solution in original post

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Anonymous
Not applicable

Thanks for your response.

 

Contacted the bank now

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MI5
Level 94: Supreme
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Unless you are using Tugo there’s no logical reason why you shouldn’t receive any text messages.
Tugo can’t handle short codes but your normal text app should.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
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Hi @Anonymous welcome to our forum! Which country are you visiting by the way? smiling 

Obviously we cannot help with issues on the bank side, but about the missing text... just to clarify as asked above, let us know if you were using TU by any chance for receiving texts? Cheers

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