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New sim

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Linb62
Level 1: Joiner
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on ‎19-11-2021 17:37

on ‎19-11-2021 17:37

I've just got a new 5g ready phone that came with a new sim. I have put my old one in my new phone should I have  put the new one in. 

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jonsie
Level 94: Supreme
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on ‎19-11-2021 17:49

on ‎19-11-2021 17:49

Yes you need to do a sim swap by texting from your old sim

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

on ‎19-11-2021 17:49

on ‎19-11-2021 17:49

Yes you need to do a sim swap by texting from your old sim

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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