cancel
Showing results for 
Search instead for 
Did you mean: 

New sim

Newtm
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi I need help with my new sim I got today I called and gave them sim number of my new phone and sim to activate it . Well my old phone went of sp got no network and my new phone isn't working still and I cannot call 02 as got no network
Message 1 of 3
172 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 86966 Posts
  • 594 Topics
  • 5123 Solutions
Registered:

Keep rebooting your phone every 15 minutes @Newtm 

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 3
170 Views

Newtm
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi OK I've reset it and its still saying the number is not invaild
Message 3 of 3
169 Views