New phone ..

Charly777 · ‎27-10-2020

Hi

Im just about to upgrade my phone, Samsung S8 to Samsung S10 Ultra, what do I have to do to keep my number ?

Thanks

MI5 · ‎27-10-2020

As long as you upgrade you'll keep your number automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Charly777 · ‎27-10-2020

Thanks, do I need to insert the sim card from my old phone ?

MI5 · ‎27-10-2020

@Charly777

Yes, your old sim will be updated with the new tariff.

You only need to change if you want to use 5g but then you just do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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