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1 ACCEPTED SOLUTION
Accepted Solutions
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As you are UPGRADING, you will always keep the same number.
You can also use your old sim in your new phone, if it fits.
Probably best to go instore and talk to them about your options as you want to make sure you don't take out a new contract.
If you do it online, make sure you look for the upgrade option and take it from there
You can also contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support
- 123004 Posts
- 826 Topics
- 7471 Solutions
As you are UPGRADING, you will always keep the same number.
You can also use your old sim in your new phone, if it fits.
Probably best to go instore and talk to them about your options as you want to make sure you don't take out a new contract.
If you do it online, make sure you look for the upgrade option and take it from there
You can also contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support
- 7881 Posts
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Hi @maxinemurdoch1 Welcome to our community! I hope everything goes ok with your upgrade. Don't hesitate to pop back in and let us know if you need any further advice anytime. 
