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New phone

Neil4
Level 1: Joiner
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Upgraded to new phone put new sim card in and it says emergency calls only..but kept same number..

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MI5
Level 94: Supreme
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@Neil4 

You need to use your old sim card or if it doesn't fit or you need 5g, start a sim swap from your old sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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Hey @Neil4 hope you're well slight_smile Keep us posted on how you're getting on with this - hope everything is now sorted with your SIM and phone. 

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