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New contract

Ljwill
Level 1: Joiner
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I tried to order a new phone online, I paid the upfront cost of £70 which O2 have taken but then the site wasn’t working after that and it kicked me back to the start. What should I do ?
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MI5
Level 94: Supreme
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@Ljwill 

You will need to contact customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
Former Staff
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Hi @Ljwill , did you manage to complete your order ok in the end?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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