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New PAC and SIM

Scatts
Level 1: Joiner
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I gave O2 my PAC code and phone is all set up and working.  However, when I try to sign in to my account, it is saying that it has sent the code to the original number, so I'm not getting it and can't get into my account.  Any ideas what I can do?

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MI5
Level 94: Supreme
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@Scatts you'll need to call customer service on 202 for them to fix it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121903 Posts
  • 608 Topics
  • 18768 Solutions
Registered:

@Scatts you'll need to call customer service on 202 for them to fix it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Scatts
Level 1: Joiner
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Ah thanks - will do slight_smile

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EmilieT
Former Staff
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Hi @Scatts, it'd be fantastic if you could let us know how you get on with this later on, and if you have any other questions give us a shout! slight_smile

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