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New O2 customer - just moved across from 3: Roaming questions

Dan_Bee
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Good afternoon,

 

I was a long time customer with VF, having worked for them for several years, then moved across to 3 about 4 years ago, but got fed up with no roaming and the price creeping up.

 

I've just taken delivery of a sim for the £7.99 30gb deal, and am waiting for my existing number to port across, should be within 24 hours apparently.

 

A couple of questions if I may.

 

I'm due to head off to France and Germany at the end of August - do I need to do anything on my account, or ask O2 to change anything to make the roaming live?

Last year I bought a 2 week bolt on through 3 and watched some live sporting events on my phone, and the speed was fine.

I'd like to do the same this year, but would ideally like to set my phone up as a hotspot and connect my laptop to it to get a decent sized screen to watch events on.

Is this allowable on the deal, and I read in a few places that when tethering abroad the speed might be capped to be so low that it's basically unusable, apart from presumably browsing or answering e-mails etc.

 

Thanks in advance

 

Dan

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MI5
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@Dan_Bee 

Guide will cover most Guide: Roaming MegaGuide 

Speeds are "as normal" in EU but capped at 2mbps in other locations.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
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@Dan_Bee 

 

1. No you dont need to do anything, but you will be limited to a max of 25GB of data usage (still comes out of your allowance).

2. No issues with tethering, but you will be at the mercy of the local network, speed is only capped outside of the EU

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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Registered:

@Dan_Bee 

Guide will cover most Guide: Roaming MegaGuide 

Speeds are "as normal" in EU but capped at 2mbps in other locations.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dan_Bee
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Fantastic, thankyou both, that was insanely quick!

 

Sounds like it will all hinge on the local network in that case, so just going to be pot luck where I am based.

 

Thanks for that guide, I shall have a thorough read 🙂

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MI5
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You're welcome @Dan_Bee 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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