Solved: New Contract_Postpone Billing Date

jaider4u · ‎05-11-2020

Hi, just ordered a new pay monthly sim and awaiting delivery. I was under the impression that my billing cycle will start after I activate the sim but it seems it has started from the order date. Is there a way to postpone it as I still have 25 days left with my previous carrier's contract.

Thanks

MI5 · ‎05-11-2020

@jaider4u

Your O2 contract starts immediately and this cannot be changed unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-11-2020

@jaider4u

Your O2 contract starts immediately and this cannot be changed unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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