Network

[Leanne10]

Hello, there is work going on in my area for an upgrade that has imoacted on O2 and my network signal meaning I have been unable to use my phone properly whilst this is happening and keeps cutting off my calls etc. Obviously when paying for a service and not getting it is frustrating. I have heard from others in my area that their bills from last month and this month are being reimbursed,can you confirm the same can be done for mine? 

[Enlli · Accepted solution]

This is not O2 but a community of customers like yourself so we can't access accounts

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

And while at home consider using WiFi Calling

https://www.o2.co.uk/connectivity/wifi-and-4g-calling