on 15-06-2020 14:50
Hi every one,
Since I used my new SIM in new phone (Samsung S10+) after loosing my phone, its network hasn't worked. I juts can use for call and text message. I don't know is it acctivated or not and evey time I call 202 to active,after secuirity question and confirmation, the machine's stopped. I followed every way and instructions on My O2 panel and haven't got any result. It's really disappointed that there was even a person to call or chat in this system just because Covid-19 reason. Now I pay money for nothing. So is there any one have an advise about my network? Thank you!
Solved! Go to Solution.
on 15-06-2020 14:53
Bars need to be lifted.
All numbers to try here Guide: Coronavirus Community Help and Support
The best number to call on appears to be 0800 587 4005
on 15-06-2020 14:53
Bars need to be lifted.
All numbers to try here Guide: Coronavirus Community Help and Support
The best number to call on appears to be 0800 587 4005
on 15-06-2020 15:14
on 15-06-2020 15:14
Thank you very much. It was useful and they solved my problem. Thanks again M15!
on 15-06-2020 15:17
on 15-06-2020 15:17
on 01-04-2021 21:37
on 01-04-2021 23:42
on 01-04-2021 23:42
Your phone has a warranty for problems after the initial 28 days
If you have been told it's a phone issue then return it for repair or contact the manufacturer directly